This Privacy Policy applies to the activities of The Blue Roof Club & Spa and its affiliates (referred to as “BLUE ROOF” in this policy).

It explains how BLUE ROOF handles personal information and complies with the requirements of the Privacy Act. If you have further questions relating to this policy please contact our Privacy Officer by mail at Ovla, G.B. Road, Thane 400607.Email: Tel: 022 – 33706200 / 25970908; Mob: +91 – 9833612611 / 9833803569

Collecting information about you

In accordance with the Privacy Act, BLUE ROOF only collects personal information that is necessary for business purposes. We endeavour at all times to collect personal information in a fair and lawful manner, and to meet our members’ expectations that we will respect their right to control how their personal information is collected and used.

Using and disclosing your personal information

Our purpose in collecting information about you is to provide you with membership services, such as processing your payments. BLUE ROOF uses personal information in several different ways in operating our membership programs and operating our business, and most of these uses are clear from the circumstances. We also use your personal information for internal quality assurance purposes.

BLUE ROOF does not routinely disclose personal information, except where it is necessary to provide you with a service that you have requested such as to make bookings for your travel with airlines. BLUE ROOF will not normally otherwise use or disclose any information about you without your consent, unless:

required by law

Service providers

Like many businesses, BLUE ROOF uses a range of service providers to help us maximise the quality and efficiency of our services and our business operations. This means that individuals and organizations outside of BLUE ROOF, such as mail houses, will sometimes have access to personal information held by BLUE ROOF and may use it on behalf of BLUE ROOF. We require our service providers to adhere to strict privacy guidelines and not to keep this information or use it for any unauthorised purposes

BLUE ROOF and marketing activities

BLUE ROOF manages communications with members, prospective members and customers according to its privacy policy. We respect individuals choices about being contacted for marketing purposes. We may occasionally contact you at the e-mail or other address that you provide to us in order to:

BLUE ROOF is committed to high standards of data security with respect to information collected on our sie.

New technologies are emerging on the Internet that help us deliver customized visitor experiences. At BLUE ROOF, we primarily use “cookies” to help us determine which service and support information is appropriate to your computer and to facilitate your use of our instant transactions area. Our use of this technology does not mean that we automatically collect additional information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using our websites.

We want to be sure you understand that accepting a cookie in no way gives us access to your computer or any personal information about you. We know that a lot of people have concerns about cookies, but in talking with many of our users, we feel that the benefit we both gain from their proper use is worthwhile. We value the relationships we have with our members and future members, so we respect these concerns.

For more information about these new technologies on our websites please contact our Privacy Officer by calling on 022 – 33706200 / 25970908 by mail at Ovla, G.B. Road, Thane 400607, India or e-mail

Changing and deleting the information we have about you

If at any time you wish to change personal information that is inaccurate or out of date, please contact us and we will amend this record. If you wish to have your personal information deleted, please let us know in the same manner as referred to above and we will take all reasonable steps to delete it unless we need to keep it for legal reasons.

Storage and security of your personal information

BLUE ROOF endeavours to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. BLUE ROOF uses a sophisticated computer data network, and all access to the computers and system devices are password controlled. Employees can only gain access to data if they are authorized, and we maintain an audit log which records each time a file is accessed. We also require our employees and data processors to respect the confidentiality of any personal information held by BLUE ROOF.

Future changes

Our commitment to excellence and to continually improve our services means that our business will continue to evolve as we respond to customer needs. Because of this, from time to time, our policies will be reviewed and may be revised. Changes to BLUE ROOF’s Privacy Policy will be made by posting an updated version of the policy on our website and communicated subsequently in our publications for our members.